Frequently asked questions

LTElogs provides temporary virtual phone numbers that can receive supported SMS verification messages. These numbers are intended for short verification sessions and are not permanent mobile lines.

Availability changes in real time by provider. The Buy a number page shows the services, countries, and networks currently offered before you request a quote.

Create an account, verify your email address, add money to your wallet, then choose a country, service, and network. Review the live quote before confirming the purchase.

Quotes are short-lived because provider prices and availability can change quickly. If a quote expires, use Refresh quote before purchasing.

LTElogs places a hold for the confirmed order price when you purchase. The wallet ledger records the resulting purchase, release, or refund so the balance remains auditable.

You will not receive an unconfirmed number. Change the country, service, or network and request a fresh quote. Provider availability is not guaranteed until an order is confirmed.

Open the order from your LTElogs dashboard. Supported incoming messages and verification codes appear on that order while it remains active.

Cancellation and refund eligibility depends on the provider state and whether a verification message has already been received. Any confirmed refund is returned through the wallet ledger.

Email verification protects the account and is required before purchasing numbers or setting up new funding methods. You can resend the verification email from Security settings.

Use the contact form on the Support page. Include the relevant order, funding, or blockchain reference, but never send a password, private key, seed phrase, or full payment credential.